Last Updated: May 2024

At Ascendcare Home Health Solutions LLC, we value your privacy and are committed to protecting your personal information. This Privacy Policy is designed to help you understand how we collect, use, disclose, and safeguard your personal information when you visit our website or use our products and services.

By accessing our website or using our products and services, you consent to the practices described in this Privacy Policy. Please read this policy carefully to understand your rights and responsibilities regarding your personal information.

  1. Information We Collect

    We may collect the following types of information:

    • Personal Information: This may include your name, email address, phone number, postal address, and any other information you provide when filling out forms on our website or when contacting us.
    • Usage Information: We may collect information about your interactions with our website and services, such as your IP address, browser type, operating system, and browsing behavior.
    • Cookies: We use cookies and similar tracking technologies to collect information about your browsing preferences, such as the pages you visit, the links you click, and other actions you take on our website.
  2. How We Use Your Information

    We may use your personal information for the following purposes:

    • To provide and maintain our products and services.
    • To communicate with you and respond to your inquiries.
    • To improve and personalize your experience on our website.
    • To send you marketing communications, promotions, and updates if you have provided your consent.
    • To monitor and analyze website usage and trends.
  3. Sharing Your Information

    We may share your personal information with third parties, including:

    • Service Providers: We may share information with trusted service providers who assist us in providing our products and services and maintaining our website.
    • Legal Requirements: We may disclose your information if required by law, such as in response to a court order or government request.
  4. Your Choices

    You have the following choices regarding your personal information:

    • Access and Correction: You can access, update, or correct your personal information by contacting us.
    • Opt-Out: You can opt out of receiving marketing communications by following the instructions in the communication.
    • Collection and Use of Information: By providing your phone number to Ascendcare Home Health Solutions LLC, you agree that we may send you text messages. Message and data rates may apply. Message frequency will vary. You can reply STOP to opt-out of future messaging or HELP for more information.
    • No Sharing of Mobile Information: We are committed to protecting your privacy. No mobile information will be shared with third parties for marketing or promotional purposes. This means that your phone number and any related information will not be shared, sold, or used by any third parties for their own marketing or promotional activities.
    • Opt-In Data Consent: All categories of data collection exclude text messaging originator opt-in data consent. This information will not be shared with any third parties.
    • Message Limits: Please note that your outbound SMS will be limited to 20 messages per day until the TCR (The Campaign Registry) application is approved.
    • Your Rights: You have the right to opt-out of receiving text messages from us at any time. To stop receiving messages, you can reply STOP to any of our messages.
  5. Data Security

    We employ reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

  6. Changes to This Privacy Policy

    We may update this Privacy Policy to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and the “Last Updated” date will be modified accordingly.

  7. Contact Us

    If you have any questions or concerns regarding this Privacy Policy or your personal information, please contact us.