Last Updated: October 2025
At — AscendCare, SMS Messaging. These Terms and Conditions (“Terms”) govern your use of the SMS/text messaging program provided by AscendCare Home Health Solutions LLC. (“AscendCare”, “we”, “us”, “our”).
By opting in to receive text messages from AscendCare, you agree to be bound by these Terms. 1. Acceptance of Terms By opting in, or continuing to receive SMS messages, you confirm that you have read, understood, and agreed to these Terms and our Privacy Policy. If you do not agree, please do not opt in to the SMS service or stop usage as detailed below. 2. Opt-In & Opt-Out ● Opt-In:You consent to receive recurring SMS messages from us to the mobile number provided. ● Opt-Out: You may stop messages at any time by replying with a specified keyword (e.g. “STOP”) or following instructions provided in the messages. After opting out, we will send a confirmation message and no further messages will be sent unless you opt in again. 3. Message Frequency AscendCare may send you approximately five (5) messages per week regarding updates, promotions, reminders, etc. Actual frequency may vary. 4. Content of Messages Messages may include: reminders, promotions, service alerts, account updates, or other relevant information. We will not send unrelated or spam content. 5. Charges You acknowledge that message and data rates may apply depending on your mobile plan. AscendCare is not responsible for any such charges from your carrier. 6. User Responsibilities You agree that: ● The phone number you provide is accurate ● You are the owner of that number or have permission to use it ● You will comply with these Terms and applicable laws 7. Prohibited Conduct You may not use the service for: ● Sending illegal, harassing, defamatory, obscene or fraudulent messages ● Attempting to reverse engineer or interfere with the service ● Impersonating another person 8. Termination & Suspension AscendCare may suspend or terminate your participation in the SMS service if: ● You violate these Terms ● We believe use is abusive or otherwise harmful ● Required by law or regulation 9. Disclaimers & Limitation of Liability ● The service is provided “as is,” without warranties of any kind. ● AscendCare will not be liable for indirect, incidental, special or consequential damages arising from the SMS service. ● In no event will AscendCare’s liability exceed the cost of providing the service. 10. Intellectual Property All content, trademarks, service marks, logos, and text used in the SMS messages or related materials are the property of AscendCare or its licensors. You may not copy, reproduce, or use such content without permission. 11. Governing Law & Dispute Resolution These Terms shall be governed by and construed in accordance with the laws of United States of America. Any dispute arising under or related to these Terms will be subject to the exclusive jurisdiction of the courts of Minnesota, unless otherwise required by law. 12. Changes to Terms AscendCare may modify these Terms at any time. We will provide notice of significant changes (for example via SMS or on our website). Continued use after the change means you accept the new Terms. 13. Contact Information If you have any questions about these Terms, contact: AscendCare Home Health Solutions LLC Able St. NE Blaine, MN 55434 info@ascendcarehhs.com 763-210-5878